Hurry…it’s almost February already…time to focus!

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WOW…it’s already almost February and how productive have you been in achieving  your goals? If you are like most people, the power to focus is something that is a real challenge!

So, how does a person stay away from procrastination and fear based doubt? Mastering one simple saying is all that it takes for you to have the next 11 months be the best ever. Here it is…

Where your focus goes, Your energy Flows, and Whether it is positive or negative, that is what Expands and grows.

Sound to simple or good to be true? It isn’t. Most people fail to realize that it is the small, seemingly inconsequential actions that actually ensure success. Most people quote that it took Edison over 1,000 times to create the light bulb. However, what allowed him to persevere throughout those many attempts?

I find it interesting to note that no one talks about how he would have had to laboriously set up, perform and record every attempt to prevent duplication? What was the filing system he used? How did he stay organized? How did he make sure that nothing was ever duplicated? How was he able to perform each experiment one by one, focused and intentional.

If you want to master any task to create amazing results, fighting through frustration and distraction is key. Keeping your focus and energy going into a single minded endeavor, keeping a positive outlook and repeating as needed until completion is what Mastery is all about.

Edison had in his lab the following quote by Sir Joshua Reynolds, “There is no expedient to which a man will not resort to avoid the real labor of thinking.” Distraction, immediate gratification and lack of focus destroy success and achievement.

Just for fun, how many times have you strayed from this article, if you have read this far? Building intense focus and single minded purpose is a learnable skill. Review your goals. Take a single, simple action everyday to move towards completing them. Rewrite your goals in the evening. Write out your action plan for the next day. Measure, monitor and reinforce every attempt to succeed. Feed yourself positive thoughts, focus on your goals 24/7, feed them, and act on them again and again and again. Take small simple steps everyday. Your future starts now, today.

To your continued success,

James

If you having challenges with focus and procrastination, sign up now for 30-Dyas for Success. Master the Simple Solution to focus and achieve today. www.30DaysforSuccess.com

One Minute Business Coaching Solution

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Here is the One Minute Business Solution:

1. Take out a pen and paper

2. Write, RIGHT NOW, as FAST AS YOU CAN, the answer to this question:

“What do you believe about your business?”   WRITE—RIGHT NOW!!!!!!

At least one page…if you are reading this…STOP AND DO IT!

WHEW…now that you are back…I have a follow-up question:

How much of what you wrote, was about Possibility and Moving Towards Your Goals of Building and Creating? how much of what you wrote was about Necessity and Moving Away From what You Don’t Want?

Letting go of the latter, those beliefs based in Necessity and Moving Away From is your One-Minute To Success Business Solution. WHY?

Necessity and Moving Away From beliefs open the door to a scarcity driven mentality. Lack breeds Lack and the reason I asked you to write it down right away, is because what drives your success in business is not what you consciously think about but what is just below the surface in your unconscious mind.

How often have you seen the sales person go in, make a great presentation and just not ask for the order and close the deal? On the surface they may say, “I rock! Things can’t be better!” but underneath is the Necessity and Moving Away From of, “I’m afraid of rejection, I don’t know exactly what to say, I’m afraid I’m being pushy, I might lose the sale, or I don’t like it when sales people ask me to make a buying decision.”

Fear, scarcity and lack are killers of any business. Keeping track of your beliefs about yourself and your business are keys for Success. And Letting go of the Negative beliefs are critical.

Wait, I forgot to let you know HOW you can let them go and what the One Minute Solution is! With the techniques of Hypnosis, NLP and Time Line Therapy, a person can easily and permanently identify and release limiting decisions and beliefs less than One Minute. If you are interested in more clients, more leads, more cash flow in your business, call now for your Executive Business Coaching “Success-Now” Session.  Clear up the head trash that is preventing you from achieving all you desire in your business and finances.  (919) 792-0085

To your continued success,

James M Murphy

 

How to Succeed: 4 Master Steps

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In the science of Neuro Linguistic Programming, (NLP), one of the fundamental skills is modeling. NLP is the study of how to be excellent at something. If someone is getting excellent results then there has to be a pattern that can be replicated for someone else to be successful too.

In looking at diets for instance, whether you are South Beach, Atkins, Paleo, Weight Watchers or any other, the same pattern for getting results stands true. Basically, the body absorbs calories in the following order: simple sugars/carbohydrates (most processes things like high fructose corn syrup, sugar, pasta, etc.), next is complex carbohydrates that come from fruits and vegetables with higher fiber content, next is fats and last is proteins.

The common pattern in all of the diets is that you cut out the first source, simple sugars/carbohydrates, and most of the second. Then, your body is trained to use fat as energy. Hence, effective reconditioning of the body use fat as its primary energy resource.

What does this have to do with self-help, motivation and living the life of your dreams?

Every successful person has followed these basic 4 Steps to Success.  Most self help program covers many, or just one, of the following 4 Steps to Success.

1. Become Definite about your Mission, Purpose, or Path in Life.

2. Release any and all negative associations that aren’t in alignment with your Mission or Purpose.

3. Create a Master Plan to build and create something that provides an emotional experience for others that will help them to create/live their purpose. Build it!

4. Make sure the Tithe, give generously to complete the circuit of energy.

Follow these four steps and success will be knocking on your door sooner rather than later.

TO your continued success,

James

If you are stuck finding your Purpose, Clearing Negative emotions, creating a Master Plan or finding a worthwhile means for tithing, call for your “Success-Now” Session.

(919) 792-0085 

Happiness Project App Announcement

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HAPPINESS! Could you use a little more of it in your world?

In an article by Rob Silverblatt, “The Science of Workplace Happiness,” April 14, 2010, “a recent study…indicated that just 45 percent of American workers are “satisfied” with their jobs” and “the lackluster economy has put a damper on upward and even lateral movement, leaving many workers feeling trapped in their current positions.”

WOW, that means that an estimated 55% of the American workplace just aren’t happy. In addition, the one key step that is needed for happiness, “the ability to be purposeful, grow, and achieve” is missing in the workplace today.

What is a person to do?

Well, there is a solution and it doesn’t entail quitting your job. Take a look at this new app that I have the pleasure of being a part of. It specifically addresses the Happiness Factor.

The “I Am Happy Project” is launching a mobile app called the “Happy Button” to help users improve their health, relationships, work and life by boosting their happiness. The app is free and will be available for download on October 1 at www.iamhappyproject.org and on Apple iTunes.

The Happy Button App has several functions to help users boost happiness:

  • A daily inspirational message to boost their happiness level.
  • Video messages about happiness from experienced life and business coaches.
  • Audio messages about happiness from experienced life and business coaches.
  • Blog posts about achieving happiness written by life and career coaches.
  • A simple question to measure where you fall on the happiness scale for the day.
  • Your average daily, weekly and monthly happiness measure.

I decided to be part of this project because after working with people for over 14 years, it amazed me how people value achievement, learning, growth, and prosperity but many times forget to add Happiness to the list. When I was contacted by Edwin about the Happiness Project, it resonated with me personally. In today’s world, there is a huge undercurrent of uncertainty and fear. Happiness is a lifeline for people struggling with career changes, financial stress and lack of a clear future. The purpose of this app is to help people work and live happily achieving with less stress, frustration, and anxiety, both at home and in the workplace.

 The app will be available for download through the Apple App Store and Google Play Store as of October 1 and later on Blackberry and Windows phones.  

About the I Am Happy Project: The I Am Happy Project is a non-profit organization with the mission of spreading happiness globally, one person at a time. In early 2009, Edwin Edebiri set out to shift people’s minds to happiness from the gloom and doom that dominates the news. The nonprofit is having an impact on our communities around the world, from Davis, California, to Chicago, Illinois, to orphanage homes in New Delhi, India and Benin City, Nigeria. I Am Happy Project groups are in 63 cities and 18 nations, representing every continent.

Join the Happiness Movement today and I look forward to hearing your feedback!

To your continued Happiness,

James

Need more happiness in your life? Call for a “Success-Now” Session and Change your happiness levels!  (919) 792-0085

Happiness: 3 Simple Steps

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3 Secrets to Happiness

Do you remember that great book you once read? It seemed kind of long when you picked it up but as you read the first page there was anticipation, excitement, and desire to find out what was going to happen?

And like most books, it started slow as the characters developed. But, the plot thickened and it got more and more exciting and it started to go by faster and faster. Until finally, the ending was in sight and you couldn’t put it down, time stood still and you voraciously relished every last word to the very end.

Life is like a good book for the “Happy Person.”

There are three steps to achieve happiness.

1. A Happy Person has a long term vision, mission, or purpose for life that is achievable. In essence, they begin with the end in mind. Knowing what your purpose is and where you are going in life has many benefits.  First, it allows a person to relax and not get stressed because they “aren’t where they are supposed to be yet.” Mission and purpose allow positive emotional states like peace and relaxation to be present when a person focuses on their long term purpose. Second, in the face of obstacles, they have all the time in the world to find solutions because they have confidence, knowing they are on the right path and doing the right things.

2. While keeping their purpose in mind, A Happy Person chunks down their goals into small measureable actions that are easily attainable. At first, learning to tie your shoes is a laborious process. You have to bend down, get the laces, work through each single step to get the knot right. A happy person can focus on one small step at a time because they are very present in the moment. They are “Happily learning” each small step of the process because they know it is their mission and purpose to learn to tie their shoes. There is anticipation, curiosity, and excitement in discovering the joys of working towards their goals.

3. Chunking down goals into small attainable moments, a Happy Person can anchor in positive and inspiring thoughts, feelings and emotions to “living and learning.” Each and every moment becomes a joy. Just like at the end of the book. Momentum grows exponentially as happy people experience success in every moment of the day. Smiles and happiness are infectious and move the world.

BONUS STEP: More Happiness Now!

Go for a walk and ask yourself these questions 3-5 minutes a piece in this order. This exercise should take about 3-15 minutes. Let you mind answer the question each time before asking the question again.

1. When have I been Happy in the past? (3-5 min)

2. How do I know I am feeling Happy now? (3-5 min)

3. How am I going to continue to be Happy throughout the rest of the day? Tomorrow? Next week? Next Month?  (3-5 min…future pace out this question, ie  day, tomorrow, next week, month, etc)

When would NOW be a good time to continue to be Happy?

Your life is one great story. Write your own book of happiness, achievement and success. Happiness is contagious and so are smiles. Wear yours proudly!

To your continued Happiness, James

Anyone you know UNHAPPY with their life? Have them call to set up their “Success-Now” session at (919) 792-0085.

 

How to manage time…1 Simple Solution

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Over the weekend a friend asked how business was going and I heard myself say, “I need the world to stop for 4 months so I can get everything done I want to…and then have it re-engage.” I got to thinking about what I said later that evening and I realized if that was truly the case…I wasn’t managing time effectively at all. How does an entrepreneur/CEO/Executive manage time better? Here is one simple solution…

First, accept the fact that you can not manage time. It isn’t time that needs to be managed but your mental focus and actions. A persons mental focus will always be in one of three places at any given time. the past, present or future and each one has a definitive purpose.

Looking back to the past allows us to reflect on successes and failures (which are just opportunities to learn). Understanding the successes and failures of the past allows a person to take useful strategies forward and find new ways to use and apply them. It also allows us to identify negative actions and behaviors and reframe them into positive “learnings” so any negative emotions disappear and new possibilities for how a person “could choose” to do things differently in the future are uncovered.

Focusing on the Future is crucial because it allows a person to focus on one of the greatest human needs…becoming more. If we are not growing we are dying, it is a fundamental law of nature. The challenge is that some people focus on growing more that is positive and some people get into the trap of growing more of what they don’t want. A positive future opens the door to possiblities, growth, and “more” of life. The negative future, signalled by statements like “I don’t know or want…” only perpetuates negativity, scarcity and disempowering emotions.

And last place your focus can be is in the present, being immersed in the exact action, thought, belief and feeling right NOW…and NOW…and NOW…and NOW…and NOW. The present is the hardest to focus on because the mind is constantly pulled between the past and future.

THE SIMPLE SOLUTION…HERE IT IS!

Future—Past—Present

Focus on exactly what you want in the future…(not what you don’t want, but what you do)
Think about what tools, strategies and resources you need to be creative, industrious and solution oriented FROM THE PAST
Combine both into ACTION NOW in the PRESENT clear of any distractions.

Oh yeah, celebrate your success from doing something different today! When applied consistently, you will find yourself more motivated, inspired, fearless, and results will start to show!

If you find yourself lacking focus, a fearless attitude, or clear direction forward…call today for your “Success-Now!” Session. (919) 792-0085.

In the month of August, email me at james@evolutionforsuccess.com with the word 30-Day Challenge. I will send you a 30-Day Success Sheet and two complimentary 15-minute checkin’s, personally with me, as my way of saying thank you for your support over the years!

To your continued success,

James

How to create raving fans that refer you business!

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Emerson once said, “What you do speaks so loudly that I can’t hear what you say!”

This is an incredible business insight. How many people work to promote their business by “speaking so loudly about their business” that people are turned off and never get to see what they can “do for the prospective client in their business.” There is a reason for the saying, “Actions speak louder than words.”

Business owners today will create a lot more success if they remember that prospective clients are watching what they do, often times more than anything they say. Businesses are constantly critiqued by the small courtesies that distinguish them from their competition.

  • For example, after a lunch and a business card exchange, do you immediately send the other person a invitations through social media to stay connected?
  • If someone really goes out of their way to help, do you send a “thank you” card?
  • What is your referral bonus? And if you have one…does it include a personal touch?

I know for me personally, I network a lot and everytime I meet someone new and they say, “Let’s do lunch sometime!” I immediately pull out the iPhone and say, “Great, let’s set up a time now!” If they don’t commit or respond with “Send me some times by email and we’ll connect,” I never follow up. When I pull out my phone, I am saying in that moment, “I value you and your time and I value me and my time, do you?” If they push it off on me to follow up with them, chances are, I will end up chasing them and that’s not who I want to do business with.

  • How do you answer your phone? How do you handle a cancellation when contractually, you are right but the customer wasn’t happy? Do you accommodate them or go by the “rules?”

You would be surprised why people are turned off by using a business or company. And while you can’t be everything to everyone; remember Emerson’s quote, “What you do speaks so loudly that I can’t hear what you say!”

To your continued success,

James
(919) 745-7569

PS-Comment below on what you have “done” in your business that spoke loudly with a client that you didn’t need to say anything.

You have problems, compared to what…?

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Bad Monday

Are you having a bad day? I thought I was one day last week. I was going to be late for an appointment and I was really frustrated since being late is one of my pet peeves. My frustration level grew as I turned off the highway and my forward progress came to a screeching halt. In front of me was an accident and a long line of backed up cars. As I took the detour in front of me, I snapped the picture you see in the post above. An interesting thing happened as I drove past this accident. Somehow, seeing the plight of this truck driver, putting myself in his shoes, and thinking about the phone call he was going to have to make to his boss put my problem (frustrated by being 10 minutes late) into perspective.

One of the greatest questions I ask clients when they are frustrated and angry at a problem in life is, “OK, its bad, but compared to what?” As human beings, it is easy to get wrapped up in OUR life, OUR problems, OUR perspectives, and OUR beliefs. To jumpstart the process of getting a person out of their OWN way so they can work to a solution, just ask, “Compared to what?” When we shift our attention to the plight of others, the challenges of others, the life circumstances of others (that we can relate too) it helps to put things into a different perspective. When you can shift your “referential index,” how you are referring to something, with a different perspective, it lessens the emotional impact so you can think more clear and see the opportunities to think or do something different.

It is not to be used as a justification for NOT doing something different but a means of getting unstuckk so you can find a new solution and take action to achieve a different outcome. Next time you are stuck and think something in your life really stinks…just state the problem and then ask yourself, “Ok, this stinks but compared to what?” So you thought you were having a bad day, compared to what?

In the end, my ten minutes late was nothing compared to the delays this driver faced, his boss faced, and their clients and their customers may have faced. It’s good to keep life in perspective.

If you are feeling stuck and frustrated with your job, career, relationships or finances…CALL today to schedule your Introductory Strategy Session to start moving forward again. (919) 792-0085

To your continued success,

James

The Number 1 Red Flag That Your Marriage or Relationship Is Headed for Disaster

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Life coaching is about personal development and personal growthGuys, if your wife stops talking, start worrying!

The topic of marriage and relationships consistently comes up in my coaching. I particularly enjoy working with clients on those issues relating to relationships because although marriage can be a great source of emotional turmoil and pain, it can also be the greatest source of happiness and feeling of connectedness one can experience. Being able to spot the earliest signs of trouble can help us make a course correction before it’s too late.

There are predictable patterns that point in the direction of disaster, but often, we as men, misinterpret the signals and assume our marriage is headed for fairer weather after a rough patch, instead of realizing we are headed for deadly waters.

One of those patterns looks like this…

A wife –not yours of course– is dissatisfied with something. She’s unhappy. Something is not working for her in the relationship. Maybe she’s not feeling heard, supported, cherished, or understood. And so, she talks. And she talks. She’s communicating and expressing her frustration or unhappiness.

Now if her partner is like most men, he’s not enjoying this process at all. She’s emotional and sometimes volatile, and it’s difficult to stay focused on the specific source of her unhappiness and not feel personally attacked. So her partner shuts down. He retreats in his proverbial cave. He may do that by tuning her out, physically leaving, or listening and quickly returning his focus on a friendlier topic. Of course, it does nothing to resolve the issue at hand, but let’s face it, running for the hills until she’s in a happier place can look very appealing at times!

If he continues to strive to avoid her emotionalism and consistently retreats to his cave until the coast is clear, his wife, feeling completely unheard, will grow more and more frustrated and she’s likely to continue expressing her unhappiness with more and more passion.

Until she stops.

On her side, this signals that the relationship is over. Emotionally, she has given up and disengaged. She’s done.

From his perspective, the relationship just took a turn for the better. He misinterprets this silence to mean that everything is OK. The “nagging and complaining” has stopped and there is peace! She seems to be doing things to make herself happy and she has ceased to focus on what’s not working in their marriage. Life is good again.

He could not be farther from the truth!

She’s planning her exit strategy! It may be quick or it make take years. But nevertheless she’s lost all hope that this marriage is workable and she’s preparing to walk. She might be going back to school or work if she wasn’t working outside the home previously or she might make career choices that will make the transition easier. She might find another love interest or become open to the idea, or she might shift her focus to more fulfilling family relationships like her children until the time is right.

When the day comes that she serves her husband divorce papers, he’s shocked. He thought things were great –maybe not great exactly, but good. This is coming out of the blue. Often, this is the point where he becomes very motivated to address what was not working in the marriage and he’s baffled to hear that she has no interest in repairing the marriage. She left emotionally a long time ago. She has worked through many of her feelings and although she may have more grieving to do, she’s way beyond turning back.

The irony here is that sometimes, this will be the trigger for him to change and adopt different behaviors and different beliefs. And if he moves on to another marriage, he may have become the man his first wife had hope he would be, which can be a source of sadness or anger for his ex-wife –but that’s another story.

The bottom line is that when it comes to marriage, silence is deadly, not golden. As uncomfortable as addressing the issues affecting our marriages may be, repeatedly running for the hills is often the surest way to get her to run for the door.

To your continued success,

James

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To Reach Your Goals, Sometimes the Trick is to Underachieve!

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Easter weekend is almost always filled with sunshine here in Raleigh, NC. The warm Spring weather usually leads to planting a myriad of trees, bushes, and annuals. Keeping true to form, I spent most of Saturday creating a rose garden in the back of our home.
As I was working, I found myself enjoying the thoughts of running again. The gorgeous weather urged me to put on my running shoes again and hit the trail. After the last six months of training, it was nice to think of going for a nice leisurely jog for three or four miles with no specific outcome, just running for the sheer joy of running — no expectations.
I so often talk about dreaming big, setting a huge goal, and taking massive action but sometimes, big goals lead to huge expectations, which can get the best of us. Huge expectations can often lead to being more overwhelmed or drained of energy than motivated and energized. 
When that happens, switch gears entirely and seek to underachieve! You read right: lower your aim. If you decided back in January to get in shape and lose twenty pounds but now you’re spending more time telling yourself you have to get to the gym than you actually are, change your approach.
Decide to go walk or run 20 minutes each day. One of 2 things will happen: either after the successful small workout, you’ll feel terrific and conclude this was doable. In which case, grabbing your running shoes tomorrow won’t seem so daunting. Result: total success; you have stopped thinking about what you have to do and you’re moving! Or, after 20 minutes, you will be so into it that you will continue running for another 5, 10, or even 20 more minutes. Imagine how pumped you’ll feel then! All the extra time spent exercising is a total bonus because you have only committed to 20. No one is expecting you to do more. Everything you have done above that is for the pure joy of the experience and creates feelings of massive success.
Success has a momentum all its own and will build on itself, just like the expectations. Sometimes what you need to get you started (and get you out of procrastination mode) is setting a goal that’s achievable right now. The initial outcome is not your ultimate goal, but sometimes to jump higher you need to lower the bar a bit. High jumpers don’t go for their personal best without warming up first! Once you’re in action and the adrenaline takes effect, you’ll gain momentum and naturally move toward succeeding at your bigger goals. 
So maybe if I hit the trail, I’ll only run 3 miles, for the sheer joy of feeling alive and vibrant. But in all likelihood, I’ll keep going a bit longer. And if I don’t, that’s all right, I’ll be out running again the next day because I can fit those miles in without pressure, and experience true feelings of success.
To your continued success,
James

Take Control of Your Life

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My daughter was telling me that other day that it seemed an eternity going from 6 to 7 years old. For me on the other hand, the older I get the faster time flies by. As things move faster and faster in life, finding a balance between work, health, finances and career becomes harder and harder. It is easy to start feeling powerless and out of control.
It is easy to blame feeling out of control on the events and circumstances of life; the boss is too demanding and does not care, the kids’ activities after school are just too much, or stress from your relationship causes you to overeat and drink.  
There are always two ways to take back control of your life. 
The first is to shift your procedures and take control by changing the events and circumstances of life. A person can change jobs to get a new boss, sign the kids up for one less extracurricular activity next season, or join Weight Watchers and start counting points. These procedural changes we all know how to do, but still have a hard time implementing. Most people know what to do, they just don’t do it. 
Your second option?  Change your perception. “Changing perception” involves changing the way a person thinks.  All learning, change, and behavioral shifts happen at the unconscious level. 
Asking yourself better questions and adopting a different identity will help change your own perceptions of who you are and what you believe. The above examples of being stressed presuppose an identity that a person who can’t handle the stressors of life.  If they wanted to, one could choose to adopt different beliefs, such as, “The more energy I put out, the stronger I become”, “The busier I am, the more organized and the more efficient I become”,  “I thrive on life’s challenges: the faster life goes, the more momentum I have”, or “It is good to have a full life of opportunity.”
Implementing new procedures can change your life, and many times, that is precisely what is needed.  But sometimes, the solution lies in changing your perceptions of your identity and adopting a different internal beliefs system.  Those new beliefs are what will allow you to take control of your life!  
What is a more empowering identity and belief that you can adopt? Are there some areas of your life where you need to change your procedures?  Are there some areas of your life where you need to shift your perceptions? 
I look forward to hearing your response and comments! 
To your continued success,

Is Your Message Not Getting Through?

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Effective communication is one of the most challenging issues for anyone working in a team such as a business or organization.  With so many different personality types working together, trying to tailor your communication strategy to each one can be daunting.

The Compliment Sandwich method is a classic and effective tool that we often forget to use.  It is one of the easiest and most effective ways to communicate anything to any personality style.  The conversation will feel genuine and flow smoothly provided that the positive feedback/compliments are genuine and related to your concern(s), and that you do not overuse that technique so that your words don’t seem contrived.

The idea is to start with some positive feedback (the bread), followed by the issue you need to address (the meat of your message), and finish with another compliment or positive feedback (the second piece of bread).  The part that is most overlooked however is the verbiage you use in between the compliments and the main message itself.  Stay away from words like “but”, “although”, or “however”.  The immediate response to those words is defensiveness.  They directly void any positive feedback —however sincere— you started with.

Let’s say that you are having an issue with a team member spending an increasing amount of time at work on personal matters.  You might approach the person this way: 

“John,  We love having you as a part of this team.  Your idea at yesterday’s sales meeting was right on point! AND in fact it’s clear that you have a real impact on our corporate culture in the office; a lot of the junior associates take their cues from you.

So it’s crucial that you limit the time you spend on personal matters whether it be on the phone or online to the times when you are officially on break.  

I know how committed you have been to this organization and I appreciate all your work especially for this last project.  It made a difference.”

Now, let’s add one more concept into the process. There are three different types of postures you can adopt when communicating with someone: authoritative, participative, or subordinate. An authoritative posture is always direct and to the point: “it’s crucial that you do xyz”.  Your main message —the meat of the sandwich— is ALWAYS authoritative so the corrective action is clear and concise. The positive feedbacks or compliments —the bread— are  ALWAYS participative: “We love you being part of the team”.  You are not posturing down or up, you are simply delivering a genuine compliment as one person to another.

We always have a choice on how we

To your continued success,
James